Resolved -
All services have been restored. This incident has been resolved. We are gathering information in order to reduce unplanned downtime in the future.
May 14, 10:58 CEST
Update -
We are seeing that services have been restored for the vast majority of our customers. We are in the progress of stabilizing our services for all customers and are continuing to monitor our core system recovery.
May 14, 10:47 CEST
Monitoring -
After recovering the core system that caused the outage, we are seeing return of service for some of our customers. We are slowly increasing load in order to avoid longer downtimes. We are monitoring our core systems closely.
May 14, 10:27 CEST
Update -
We are close to recovering the core system that caused the outage. We are confident that services will be available soon.
May 14, 09:46 CEST
Update -
Our recovery efforts are still in progress. We are working together with our partners to restore the functionality of our services.
May 14, 07:36 CEST
Identified -
We are aware of an ongoing service outage. We have identified the root cause and are working on restoring our services.
May 14, 05:57 CEST