Resolved -
This incident has been resolved.
Nov 18, 17:24 CET
Update -
Customers are back online. We still monitoring the system.
Nov 18, 17:04 CET
Update -
We are seeing multiple services becoming unavailable again and are working to bring them back up as soon as possible.
Nov 18, 15:54 CET
Update -
All services are operational again. We are monitoring while adjacent services proceed to recover
Nov 18, 15:08 CET
Monitoring -
More than 70% of our customer services are back online now, we are still working to bring the remaining services back up.
Nov 18, 14:59 CET
Update -
After the network fix has been implemented, we have recovered our database service and are currently seeing first customer facing services become available again.
Nov 18, 14:39 CET
Update -
After a change in the underlying infrastructure, we are seeing improvements in network connectivity. We are currently evaluating the health of our services and are continuing to work on service recovery.
Nov 18, 13:58 CET
Identified -
The underlying issue has been identified and we are working together with our infrastructure partner to fix it.
Nov 18, 12:30 CET
Investigating -
We are currently investigating service interruptions for some of our customers.
Nov 18, 11:26 CET