All Systems Operational

Uptime over the past 90 days. View historical uptime.
FTAPI Cloud Systems Operational
90 days ago
100.0 % uptime
Today
Notification Services Operational
90 days ago
100.0 % uptime
Today
Software Download Server (software.ftapi.com) Operational
90 days ago
100.0 % uptime
Today
Virus protection Operational
90 days ago
99.98 % uptime
Today
FTAPI SecuFlows Advanced Operational
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Update May 13, 2026 19:00-23:00 CEST

We will update our service to version 4.64.0. Services may be unavailable for up to 15 minutes.

No further action is required from customers.

You will find news and the recent features on our website at https://support.ftapi.com/de/article/ftapi-version-4640
Posted on May 06, 2026 - 08:35 CEST
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Partial Degradation of Virus Scanning Service (VaaS)
Resolved - This incident has been resolved. The fix we deployed has stabilized the system, and we are no longer seeing any failed scans. Thank you for your patience while we addressed this issue.
May 8, 13:54 CEST
Update - This incident has been resolved. The fix we deployed has stabilized the system, and we are no longer seeing any failed scans. Thank you for your patience while we addressed this issue.
May 8, 13:54 CEST
Monitoring - We have applied the patch to address the resource constraints. Service performance has returned to normal, and virus scans are completing successfully for all customers. We will monitor the system actively over the next period to confirm the fix holds under normal load.
May 8, 12:35 CEST
Identified - We have identified the specific trigger for the failed scans. Our team is currently deploying a potential fix and testing it against the problematic file sample. We are carefully evaluating whether this new version fully stabilizes the service and will keep you informed as soon as we know more.
May 8, 11:58 CEST
Investigating - We are currently investigating an issue affecting our G.Data Virus Scanning (VaaS) service. A small number of customers may experience errors or failed scans at this time. Our engineering team is actively looking into the cause and working on a resolution. We will provide an update as soon as we have more information.
May 8, 11:22 CEST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage