Impact: Customers are starting up again Update: Solution has been applied. System is still slow but working again. Next Steps: Monitor the System and stabilize infrastructure components
Posted Oct 23, 2025 - 12:31 CEST
Update
Impact: services remain affected due to the previously identified infrastructure issue. Update: We have evaluated multiple solution strategies and decided on the optimal recovery path. Our team is now performing the necessary steps to restore the system. Next Steps: We will continue to monitor the recovery process closely and verify system stability once all services are back online.
Posted Oct 23, 2025 - 12:22 CEST
Identified
Impact: Some services are currently affected due to technical issues in the underlying infrastructure. Users may experience slower response times or even not reaching their FTAPI instance due to temporary unavailability of certain features. Root Cause: The issue has been traced to an infrastructure-level problem. Next Steps: Our engineering and SRE teams have identified the cause and are currently deploying a fix to restore full functionality.